What Personal Information We Need
Your personal information may be required multiple times. For example:
- Contact details if you subscribe to updates or contact us;
- When cookies or analytics tools need it;
- Any information you give us while we correspond.
There will be no unnecessary checks or requests for information on the site. We will collect only the information absolutely necessary to improve our service for you and to comply with legal requirements.
Why Do That
We collect personal information for several purposes, including when we:
- Need to improve our website;
- Want to answer your complaints;
- Provide requested newsletters or updates;
- Monitor website performance and user experience;
- Need to ensure security and prevent misuse.
This policy sets the rules for how we use your data, and we don’t go beyond these frames.
How Do We Do It
Sometimes you see how we do it, sometimes not. For example, you will write your contact information by yourself during registration or when passing the verification. Our site also uses cookies that collect your data automatically. Of course, you agree to this by clicking specific agree buttons or by agreeing to the T&C.
Your information may be transferred to us through third parties, with your consent. In some cases, you can refuse to provide us with information, for example, with cookies.
What Do We Do With The Information
We analyze the information we receive and use it to improve your experience on the site. All information you provide is used for your benefit and not for commercial purposes. We can also use it for:
- Replying to your messages or signals. You provide us with contact details, which allows us to contact you if needed. For example, answer any of your questions or requests, or message you about certain improvements on the website.
- Improve the website. The technical information, as well as reviews, help to fix bugs and overall improve the site all the time.
- Ensure the security level. In many cases, thanks to players’ data, the site can prevent fraud or ensure the security level for all users.
If you like our site and our service, please help us make it even better, because that’s what happens when you share your information.
Will We Share Your Data?
Your information is not collected for sale. We do not share it with anyone else and do not disclose information about you except in extreme cases required by law or as set out in our Privacy Policy. Information may be provided to third parties, for example, for:
- When it is necessary to deliver a service you have requested. For example, sharing details with payment processors and identity verification providers.
- When disclosure is required by law. For example, to provide information to law enforcement authorities where we are legally compelled to do so.
- For analytics. When external service providers are engaged to assist with business functions such as analytics, customer support systems, email distribution, fraud detection, or cybersecurity monitoring.
Your information is stored on a secure hosting service, and we use all necessary security measures to keep it safe. Only the casino’s authorised personnel can manage personal data, and the site uses encryption for better protection.
Making a Privacy Complaint
If you believe we’re violating any privacy policy while collecting information about you, you can always file a complaint with us. We can offer you a solution that suits you, including deleting your information, except for any information we’re required to retain by law.
How Are Privacy Rights Protected in Australia
Privacy rights in Australia are designed to give you control over your personal information and to make sure organisations handle it responsibly. Australian Privacy Principles say that companies, including ours, should only collect information that they actually need, tell you why they are collecting it, and keep it secure. You also have the right to see the personal information an organisation holds about you.